Duties & Taxes
- Veyah Lure is not responsible for applicable customs fees, import duties, taxes, or any other charges for international orders.
- For international orders, you will be responsible for all duties, taxes and customs charges which will be calculated at the time of your order. We calculate and collect the GST, duties and/or taxes during checkout. This will vary by country and are based on many factors, including location, material, item value, etc.
- Contact the customs office in the destination country for information about any applicable duties, taxes or fees.
- Please note if you refuse any shipments upon delivery, you will still be responsible for duties, taxes and customs fees incurred in shipping the package.
- Customs authorities require that we state the full value of your order directly on your package.
- Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.
- If your order does require these additional government charges, they must be paid by you in order for your package to clear customs.
- Duties & Taxes are non-refundable once your order has shipped. Any items returned will not be eligible for a refund by Veyah Lure on the Duties & Taxes associated. Duties and VAT are collected on behalf of the Government therefore it is the Government who would give a refund, if applicable. Countries tend to have some system refunding Duties and /or VAT but the customer needs to go through the appropriate government agency (usually Customs) and provide the requisite documents.
- NOTE: Veyah Lure does not make any profit on our shipping services to international customers and has made every effort to minimize our international shipping charges. Veyah Lure is also required by law to disclose the full value of the package contents.